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ashridge college of business & technology
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Nursing (Personal Support Worker)


Program Description:

The Personal Support Worker program is a 24-week, full-time National diploma program, or 35-week, part-time National diploma program approved as a vocational program.

This program was developed as part of the College’s plan to reform long-term care and support services which are provided to people in long-term care facilities or living at home in the community.

A PSW assists with the tasks of daily living. Services are provided in homes and apartments in the community, in long-term care facilities, congregate housing settings, hospitals and day programs. Personal Support Workers must develop a broad range of abilities beyond dexterity skills. They must provide not only for the comfort, safety and well-being of their clients, but also demonstrate sensitivity and respect for those in their care. The attitude, abilities and approach of the worker are critical to the well-being and health of the people they support.

Program Outline

  • Individuality of the Person
  • The Role of the PSW
  • Interpersonal Skills
  • Safety
  • Assisting a Person with Mobility
  • Patient Abuse Issues
  • Household Management & Meal Preparation
  • Optimal Support Care Planning
  • Assisting with Personal Hygiene
  • Assisting the Family
  • Cognitive Impairment & Mental Health Issues
  • Assisting the Management of Ongoing Conditions
  • Assisting with Medications
  • Assisting the Person Who is Dying


  • Essentials of Hospice Palliative Care is an approach that improves the quality of life of patients and their families facing problems associated with life threatening illness, through the treatment and relief of suffering by means of early identification, assessment, observations and treatment of pain and other problems, physical, psychosocial and spiritual.
  • Gentle Persuasive Approach (GPA) is an innovative education curriculum that was developed so that professional caregivers can enhance their compassionate and effective techniques to help persons with dementia when they are very upset and frustrated. GPA allows health care workers intervene in an effective manner that is non-punitive, respectful, and self-protective.
  • First Aid/CPR - Level C  


  • Clinical Practicum Long-term care facility – 176 hours: Directly following the theory portion of the program, each student will work with a PSW Preceptor and independently, while under the guidance of the KLC College course instructor. Following each day on their unit, students will meet collectively in a post-clinical meeting with the Instructor, which is compulsory.
  •  Community /Consolidation Practicum  - 176 hours: Directly following the Clinical Practicum, each student will be placed in a community care setting/LTC setting under the guidance of facility staff; and will be continually followed by the KLC course instructor who will visit once each week or more often if necessary.

Admission Requirements

Ontario Secondary Diploma (grade 12) or equivalent is needed along with demonstrated English proficiency, communication and comprehension skills. Students must have the equivalent standing at the general level in English.

Additional Requirements

  • Police Record Check
  • Immunizations against Hepatitis B, poliomyelitis, tetanus, diphtheria, influenza and negative on the Two-Step Tuberculin Skin Test

Employment Opportunities
Area employers that hire our graduates include:

  • Any Care Centre .
  • Any General Hospital
  • Retirement Living Centre.
  • All Care Health Centre .
  • Any Home for the Aged.
  • And many many more . . . .

As a Graduate of the Personal Support Worker Program....

  • You will be rewarded with career opportunities that allow you to make a valuable contribution to the health care field
  • Employment opportunities are generally available in hospitals, health care facilities, clinics and long-term care facilities

A Personal Support Worker Career is for you if you.....

  • Demonstrate the ability to work in a variety of settings
  • Like to establish and maintain supportive relationships
  • Are dependable, punctual and flexible
  • Can work with the public in a kind, tactful, friendly and helpful manner
  • Possess the ability to respect the confidentiality of patient information
  • Possess physical strength and dexterity




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